Ticket resale sites - Date changed

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If your event has been cancelled, rescheduled to a time you can’t make, or has changed location, you should contact both the event organiser and the ticket resale site to ask about a possible refund.

Be aware that some ticket resale sites are very difficult to secure a refund from. They may claim that they are only an intermediary, enabling transactions between two consumers. This is a bit of a grey area, and is currently under review.

We think you should be able to get your money back – and it’s always worth making a complaint.

If you’ve paid via credit or debit card, you can consider asking your bank or card provider for a ‘chargeback’ (where they reverse the transaction).

We have 5,182 pages of rights advice for you covering 6,976 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

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Helping you with Date changed

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