TV programs - Content wasn't impartial
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Any factual content (like the news) has to presented accurately and with appropriate impartiality.
Presenters must not use the advantage of regular appearances to promote their views in a way that makes the content any less impartial. If they do, they could be breaking the rules.
If you think that any content wasn’t appropriately impartial, you should contact Ofcom via Resolver.You should know
Ofcom is the independent regulator for the UK’s communications services.
They keep an eye on broadband, phone services, TV and radio, making sure that everyone gets the best possible service.
Ofcom is responsible from keeping you safe from scams, harmful or offensive material, unfair treatment in programmes, and invasion of privacy.
While they don’t handle individual disputes between you and your TV service provider, they are able to tackle complaints about the content you see.
Ofcom isn’t able to take complaints about:
- The BBC World Service
- The BBC Licence fee
- Post offices
- Newspapers and magazines
- What people write or post on the internet
If you’re complaining about a BBC programme, it’s always best to contact the BBC first.
If you submit a complaint to Ofcom, they’ll generally investigate the matter and may issue a sanction if necessary.
Bear in mind that if you’re complaining to Ofcom about a specific program, you should try and do so within 20 days of the broadcast.
The Ofcom Broadcasting Code
The Ofcom Broadcasting Code (the Code) sets out the principles and rules that broadcasters have to stick to.
The rules set out in the Code are intended to protect viewers and listeners from bad broadcasting practices.
The Code doesn’t try to address every case that could arise, but instead gives a line of best practice for broadcasters to follow.
Find the best rights for you
We have 5,147 pages of rights advice for you covering 7,098 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.