Eurostar - Advance ticket - additional charge
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If you have purchased a ticket in advance you should not be subject to any additional charges on the train (unless you choose to upgrade to first class). If an attempt is made to force you to pay additional fees you should refuse to do so. If you are forced to pay the additional fees then you should make it clear that you are doing so 'under protest' and you should write a letter of complaint to the train operator setting out why you think you were incorrectly charged an additional fee. If you do not receive a satisfactory response from the train company, resolver recommends that you contact either London Travelwatch at email@example.com (for the London area) or Passenger Focus at firstname.lastname@example.org (for outside London) who will assist you in your complaint. resolver can assist you in submitting, recording and reminding you when and who to escalate to.
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