Eurostar - Advance ticket - wrong train
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If you feel that the station was inadequately clear about the service you were boarding, by displays and announcements, it is worth contacting the train company with your concerns. If you are not happy with the train company’s response, your next port of call is either London Travelwatch at firstname.lastname@example.org (for the London area) or Passenger Focus at email@example.com (for outside London). resolver can assist you in submitting, recording and reminding you when and who to escalate to.
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