Something else - general - Data protection or privacy issue

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Consumer data is protected by the General Data Protection Regulation (GDPR). Under the GDPR, you have extensive rights that protect your personal data.

Your main rights are:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

And rights to do with automated decision making and profiling. 

Your rights under the GDPR might seem complicated at first glance, but they’re actually pretty simple. First, companies have to tell you when they’re going to keep your data – and tell you how, why and when they’re going to use it.

Companies should give you access to your data. This means you should always be able to ask companies to give you a copy of your data. It’s as simple as that!

You should also be allowed to rectify and change the data that’s on file about you – and, in some cases, ask for it to be erased. If you want to, you can exercise your right to data portability and move your data around. Under certain circumstances, you can also ask a company to keep your data on file but to stop using it.

Data protection is regulated and enforced by the Information Commissioner’s Office (ICO). If you are unable to get anywhere with a company, you can always consider escalating your case to the ICO.

We have 5,214 pages of rights advice for you covering 7,120 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

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