Trains London - Assistance in station
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You should notify the train operator of any special assistance you might require. You will need to notify them at least 48 hours before travel and the train company should take all reasonable steps to provide this assistance at both ends of your journey. You should note that the train operator is not legally allowed to refuse your booking because of a disability. However, due to the constraints of space on board or resources, the train company may be entitled to limit the number of disabled people it takes on board.
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