Trains London - Wrong train
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
You can travel between stations shown on your ticket on a direct train where you don’t need to change or on trains that take the shortest route available. Some tickets may be subject to restricted routes, for example avoiding certain locations or restrict which train company you can travel with. The most important thing to remember is that, if you ask them, the ticket seller should advise you whether your intended route is valid with your ticket. If you do take the wrong route, you will be liable to pay the difference between the price you paid and the price that you should have paid therefore ask before you board the train.
We have 5,216 pages of rights advice for you covering 7,113 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.