Video streaming - Unable to register a complaint

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Based on resolver’s experience to date, the trader has a legal obligation to provide you with all their contact details as soon as you pay for your goods. Under the Distance Selling Regulations, if they do not provide this information, they may be committing an offence.

If you cannot find any address to which you can send a complaint, resolver recommends that you submit your concern in writing to the Customer Services department of the company, along with any evidence you have collected, and resolver can assist you in submitting, recording and reminding you when and who to escalate to.

It can be very frustrating when you can’t find contact details in order to complain to a trader. Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.

We have 5,191 pages of rights advice for you covering 6,986 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

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Helping you with Unable to register a complaint

Resolver covers the issue Unable To Register A Complaint for 5 companies and organisations:

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