Old Charm,

Need help contacting Old Charm?

You can contact Old Charm using Resolver for free. This way, you can record and manage your communications, raise an issue or resolve a dispute. If you cannot resolve the issue, Resolver will remind you when you can escalate your case, and lets you know who you can escalate to in a few simple steps.

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Resolver is not affiliated to, linked with or otherwise endorsed by Old Charm.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

Martin Lewis

Why MoneySavingExpert.com supports us, by its founder Martin Lewis

"MoneySavingExpert.com has always campaigned for consumer rights and I believe Resolver helps consumers to get issues resolved quickly and simply. That's why we are working together with Resolver to make your lives easier."

If you cannot resolve your issue with Old Charm

Old Charm is registered with:

The quality of services provided by Old Charm is monitored by The Furniture Ombudsman. This means that The Furniture Ombudsman will make an independent assessment of your case if Old Charm have not successfully resolved your issue with Product manufacturer and Online furniture store.

If The Furniture Ombudsman cannot resolve your dispute with Old Charm, your case can then be escalated to The Furniture Ombudsman.

You can contact Old Charm directly or use Resolver to manage your communications.

Postal address:

Marsh Lane
London Road
Ware, Hertfordshire

SG12 9QH

Phone Number:

01920 469 241

Where to find Old Charm headquarters


About Resolver

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By simplifying the process of complaining, Resolver lets you raise an issue to the right place at the right time, meaning you won’t get passed from pillar to post.

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With Resolver you can send your case to key ombudsmen and regulators including:

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