Gym & health clubs - Item lost in club

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Based on resolver’s experience to date, there is no actual liability attaching to gyms as to left items unless it is due to negligence on the part of the gym, but your first action should be to contact the gym directly to find out whether the item has been retrieved.

Any notices limiting the gyms responsibility for lost, stolen or damaged items must be prominently displayed. Most gyms will keep lost items in a lost property box for up to three months. Also check your insurance documents thoroughly and contact your insurer as soon as possible – most standard policies cover lost or stolen property, though the maximum is very limited (usually about £500 per item).

If you need assistance with this matter, resolver recommends that you submit your concern in writing and resolver can assist you in submitting, recording and reminding you when and who to escalate to.

We have 5,182 pages of rights advice for you covering 6,976 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.

Who do you have an issue with?

Raise it for free via Resolver