Lifestyle Fittness complaints
If you have an issue with your membership of Lifestylefitness.co.uk or the services provided then you can raise and resolve your issue for free with resolver, for all of their gyms and leisure centres.
Explains your rights to you
You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
Helps you prepare your emails
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Creates a case file for you
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
Lets you record all your communications
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
Lets you know when to escalate your complaint
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
Lifestyle Fittness Gyms & Health Clubs
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Lifestyle Fittness complaints.
Frequently asked questions about Lifestyle Fittness
How do I make a Lifestyle Fittness complaint using Resolver?
If you want to make a complaint about Lifestyle Fittness using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my Lifestyle Fittness case file work?
Resolver allows you to keep a record of any email correspondence sent between you and Lifestyle Fittness, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Lifestyle Fittness, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a Lifestyle Fittness complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
To view the Lifestyle Fittness contact details press the button belowView Lifestyle Fittness complaints contact details
Lifestylefitness.co.uk is the trading name of Competition Line which is a family run business and the UK leader in 'premium' low-cost fitness clubs and leisure centres. No expense is spared in the quality of our Lifestyle Fitness clubs from the changing rooms, flooring, lighting, interior design and signage - equipment is supplied by market leaders Technogym, Gym80 and Escape Fitness, with the widest range of equipment, free weights and functional training in any UK fitness club.
Raise and resolve issues & complaints with Lifetstylefitness.co.uk
If you have an issue with Lifestylefitness.co.uk you can find out your rights with resolver, resolver will then help you prepare your email or record your phone call for free. resolver will record all your communications and documents and if the issue cannot be resolved after 8 weeks then with resolver you can send a copy to the Financial Ombudsman Service for assessment and independent resolution. As a gym service is a financial product you can send your case to the Financial Ombudsman Service, however, they wll not be able to esclate until you have raised the case with Lifestylefitness.co.uk and have waited for 8 weeks.
resolver can help get your case heard by the right people, we cannot guarentee the outcome but we will sure you voice is heard and if not satisfied explain to you what to do next