Gym & health clubs - Property stolen from car park

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As soon as you suspect an item of property has been stolen, contact the gym manager immediately. You will also need to report the theft to the local police as soon as possible who will give you a crime reference number, which you should then pass on to your insurer.

The gym is unlikely to be responsible for stolen items, unless they have acted carelessly. If they have been careless, you may be able to claim on their insurance. Any notices limiting the gyms responsibility for lost, stolen or damaged items must be prominently displayed.

If you need assistance with this matter, resolver recommends that you submit your concern in writing and resolver can assist you in submitting, recording and reminding you when and who to escalate to.

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