Gym & health clubs - Not accepting complaint

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Based on resolver’s experience to date, if you have encountered a problem and have cause for complaint, you should firstly ask to speak to the supervisor or manager and ask them to address your concerns. If you are unsatisfied with their response, resolver recommends that you ask what the complaints procedure is and follow it accordingly. You will most likely need to write a formal complaint to the Customer Services department, detailing the nature of your complaint, providing names and any evidence you have collected.

It can be very frustrating when your complaint is ignored. resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint.

We have 5,130 pages of rights advice for you covering 7,038 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

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