Tubes - Off peak ticket - additional charge
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resolver recommends that you write to the train company concerned to complain about the additional charge. If you are not happy with the response you receive, your next port of call is either London Travelwatch at firstname.lastname@example.org (for the London area) or Passenger Focus at email@example.com (for outside London). resolver can assist you in submitting, recording and reminding you when and who to escalate to.
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