Tubes - Off peak ticket - wrong train
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If you feel that this was not made clear to you when you purchased the ticket and you were therefore unaware of the restrictions, resolver recommends that you submit your concern in writing to the train company concerned. If you are not happy with the response you receive, your next port of call is either London Travelwatch at firstname.lastname@example.org (for the London area) or Passenger Focus at email@example.com (for outside London). resolver can assist you in submitting, recording and reminding you when and who to escalate to.
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