Tubes - Theft - tube station
Who is your issue with?
Explains your rights to you
You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
Helps you prepare your emails
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Creates a case file for you
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
Lets you record all your communications
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
Lets you know when to escalate your complaint
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
Theft from car park
it can be incredibly distressing being the victim of crime and sadly, theft from tube station is all too common. If you find that you have been the victim of theft, you should contact the British Transport Police on 0800 40 50 40 or report it to a BTP officer if there is one present at the station. They will ask for details of the theft and advise you on what to do next. If you need help with filing a report, resolver can assist you in submitting and recording one with TFL. You will need to report the theft in order to obtain a crime reference number to make a claim against your vehicle or home insurer. The British Transport Police will be able to furnish you with one.
In order to make an insurance claim resolver recommends that you submit the particulars of your claim to your insurer in writing, following their established procedure via resolver.
No additional information.
Find the best rights for you
We have 3,854 pages of rights advice for you covering 6,324 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.