Tubes - Unreasonable price hike
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Unreasonable price increase
The first thing to remember is to renew your annual season ticket just before the price rises at the beginning of each year (so early January). This will at least delay the price hike for another year. If you feel that the price increase of your season ticket is unreasonable, resolver recommends that you submit your concern in writing to TFL to give them a chance to address your concerns.
If you are unsatisfied with their response and feel that the ORR should look at the fare increase to see whether it contravenes the Competition Act 1998 (which makes it illegal for companies to use their position to take advantage of consumers or fix prices), you should contact the ORR (Office of Rail Regulation) with your concerns. resolver recommends that you submit your query to the ORR in writing, and resolver can assist you in submitting, recording and reminding you when and who to escalate to.
No additional information.
Find the best rights for you
We have 5,115 pages of rights advice for you covering 7,027 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.