Car rental - Accidentally placed the wrong fuel in vehicle

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Based on resolver’s experience to date, this is surprisingly easy to do and one of the most expensive and frustrating mistakes you can make! If you fill the car with the wrong kind of fuel, the rental company will deem this as driver negligence and you will end up footing the bill for the tank to be cleaned. If you took out extra insurance, you may be lucky and find that ‘misfuelling errors’ is covered but you will need to check. It should be borne in mind that it will be far cheaper to clean the tank than to clean the entire engine, so you should not attempt to drive the vehicle any distance.

If you feel that you have been unfairly charged (e.g if your extra insurance with the rental company should have covered it or it was unclear what fuel was required), resolver recommends that you submit your concern in writing to the company. If you are unhappy with the company’s response, resolver recommends that you contact one of the bodies that deal with car rental disputes. If you booked your car direct with a hire company, the European Car Rental Conciliation Service (ECRCS) provides a free service to deal with Europe-wide disputes. There is also the European Consumer Centres Network which will investigate any breaches of European contract law free of charge. For UK rentals, the British Vehicle Rental and Leasing Association (BVRLA) provides free assistance with complaints about companies which adhere to its own code of conduct. resolver recommends that you submit your concern in writing to any of these organisations (see their websites for contact details) and resolver can assist you in submitting, recording and reminding you when and who to escalate to.

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Helping you with Accidentally placed the wrong fuel in vehicle

Resolver covers the issue Accidentally Placed The Wrong Fuel In Vehicle for 16 companies and organisations: