It’s quick, easy and (best of all) it’s free.
Resolver is not affiliated to, linked with or otherwise endorsed by Ryanair.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
I have receieved and email stating "replies to this email address cannot currently be processed"
If you have received a Ryanair response with the attached decision letter, it will have been sent from a 'no-reply' email address. They then move to close the case from their end which removes the ability for you to reply to the email, and any attempts receive the no process response. You can contact their 'Live chat' - there should be a link to this in their initial auto response registering your complaint. You can also reach them on 0330 1007 838 to enquire about your case.
I don't agree with Ryanair decision?
If you have received a decision from Ryanair that you don't agree with, you have the right to escalte your case through to an aviation authority. Which one will depend on the origin of the flight, eg. UK departure sent to a UK authoritiy etc.. When using Resolver you will be notfied in your case file when you can escalate your case to the correct authority based on your choice of departure country.
How long do I have to wait beore esclating to the aviation authority?
Aviation authorities require 8 weeeks of communicaiton between you and the company before sending the contact to them to review, however if the compnay sends a final response you can escalate sooner, get in touch via email@example.com to let us know you wish to do this.
The link Ryanair sent me to enter my bank details for compensation doesn't work, how do I submit this information?
You will need to contact Ryanair directly as the problem is with their internal operating system. You can reach them on 0330 1007 838 to ask how to submit the necessary details.
Ryanair agreed to pay me compensation but I still haven't received it, is there anything I can do?
Resolver cannot speculate when compensation will be paid once its been agreed. You can contact Ryanair directly on 0330 1007 838 to check on the status of your compensation. In our experience whilst Ryanair can sometimes take a little time, but they generally process payments within 4-5 weeks.
To view the Ryanair contact details press the button belowView Ryanair complaints contact details
To help you get the best response from your Ryanair complaint Resolver guides you through every step of the process.
To help you get the best response from your Ryanair complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Ryanair complaint.