Ryanair complaints
5.0/10
Resolver Score
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- Flights - departure Great Britain
- Flights - departure Spain
- Flights - departure Italy
- Flights - departure Ireland
- Flights - departure France
- Flights - departure Germany
- Flights - departure Portugal
- Flights - departure Greece
- Flights - departure Poland
- Flights - departure Hungary
- Car Hire
- Flights - departure Cyprus
- Flights - departure Malta
- Flights - departure non-EU
- Flights - departure Denmark
- Flights - departure Czech Republic
- Flights - departure Norway
- Flights - departure Austria
- Flights - departure Slovakia
- Flights - departure Belgium
- Flights - departure Croatia
- Flights - departure Bulgaria
- Flights - departure The Netherlands
- Flights - departure Lithuania
- Flights - departure Sweden
- Flights - departure Latvia
- Flights - departure Romania
- Flights - departure/arrival Northern Ireland
- Flights - departure Luxembourg
- Flights - departure Estonia
- Flights - departure Finland
- Flights - departure Iceland
- Flights - departure Slovenia
- Flights - departure Switzerland
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Here's what some of our 3,052,452 users had to say
Ryanair provides
Using Resolver, you can submit an issue about 34 services offered by Ryanair. Your case will be sent to the correct person or team at Ryanair and escalated at the correct times, to the correct person, if required.
Ryanair Flights - departure Great Britain
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Passenger Advice and Complaints Team, CAA.
Ryanair Flights - departure Spain
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Agencia Estatal de Seguridad Aérea.
Ryanair Flights - departure Italy
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the L’Ente Nazionale per l’Aviazione Civile .
Ryanair Flights - departure Ireland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Aviation ADR.
Ryanair Flights - departure France
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Direction générale de l'aviation civile (DGAC) .
Ryanair Flights - departure Germany
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Luftfahrt-Bundesamt (LBA) .
Ryanair Flights - departure Portugal
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the ANAC (National Civil Aviation Authority- Portugal).
Ryanair Flights - departure Greece
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Hellenic Civil Aviation Authority .
Ryanair Flights - departure Poland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Civil Aviation Office, Poland.
Ryanair Flights - departure Hungary
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Aviation ADR.
Ryanair Car Hire
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Ryanair complaints.
Ryanair Flights - departure Cyprus
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Department of Civil Aviation, Cyprus.
Ryanair Flights - departure Malta
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Malta Competition and Consumer Affairs Authority .
Ryanair Flights - departure non-EU
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Passenger Advice and Complaints Team, CAA.
Ryanair Flights - departure Denmark
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Danish Transport Authority.
Ryanair Flights - departure Czech Republic
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Czech Civil Aviation Authority .
Ryanair Flights - departure Norway
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the CAA Norway .
Ryanair Flights - departure Austria
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Bundesministerium für Verkehr, Innovation und Technologie.
Ryanair Flights - departure Slovakia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Slovenska obchodna inspekcia .
Ryanair Flights - departure Belgium
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Denied Boarding Authority .
Ryanair Flights - departure Croatia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Croatian Civil Aviation Agency .
Ryanair Flights - departure Bulgaria
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Aviation ADR.
Ryanair Flights - departure The Netherlands
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Human Environment and Transport Inspectorate.
Ryanair Flights - departure Lithuania
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Civil Aviation Administration, Lithuania.
Ryanair Flights - departure Sweden
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the ARN : The National Board for Consumer Disputes.
Ryanair Flights - departure Latvia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Consumer Rights Protection Centre (CRPC), Latvia.
Ryanair Flights - departure Romania
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the National Authority for Consumer Protection, Romania.
Ryanair Flights - departure/arrival Northern Ireland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the The Consumer Council for Northern Ireland.
Ryanair Flights - departure Luxembourg
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Ministère de l'Économie et du Commerce extérieur .
Ryanair Flights - departure Estonia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Consumer Protection Board, Estonia.
Ryanair Flights - departure Finland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Consumer Disputes Board, Finland.
Ryanair Flights - departure Iceland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Icelandic Transport Authority.
Ryanair Flights - departure Slovenia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Civil Aviation Agency.
Ryanair Flights - departure Switzerland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Ryanair complaints. If your complaint is not resolved by Ryanair, you can then package it up and send it to the Federal Office of Civil Aviation .
Helping you with Ryanair
I have receieved and email stating "replies to this email address cannot currently be processed"
If you have received a Ryanair response with the attached decision letter, it will have been sent from a 'no-reply' email address. They then move to close the case from their end which removes the ability for you to reply to the email, and any attempts receive the no process response. You can contact their 'Live chat' - there should be a link to this in their initial auto response registering your complaint. You can also reach them on 0330 1007 838 to enquire about your case.
I don't agree with Ryanair decision?
If you have received a decision from Ryanair that you don't agree with, you have the right to escalte your case through to an aviation authority. Which one will depend on the origin of the flight, eg. UK departure sent to a UK authoritiy etc.. When using Resolver you will be notfied in your case file when you can escalate your case to the correct authority based on your choice of departure country.
How long do I have to wait beore esclating to the aviation authority?
Aviation authorities require 8 weeeks of communicaiton between you and the company before sending the contact to them to review, however if the compnay sends a final response you can escalate sooner, get in touch via support@resolver.co.uk to let us know you wish to do this.
The link Ryanair sent me to enter my bank details for compensation doesn't work, how do I submit this information?
You will need to contact Ryanair directly as the problem is with their internal operating system. You can reach them on 0330 1007 838 to ask how to submit the necessary details.
Ryanair agreed to pay me compensation but I still haven't received it, is there anything I can do?
Resolver cannot speculate when compensation will be paid once its been agreed. You can contact Ryanair directly on 0330 1007 838 to check on the status of your compensation. In our experience whilst Ryanair can sometimes take a little time, but they generally process payments within 4-5 weeks.
Contact details
To view the Ryanair contact details press the button below
View Ryanair complaints contact detailsAbout
To help you get the best response from your Ryanair complaint Resolver guides you through every step of the process.
To help you get the best response from your Ryanair complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Ryanair complaint.
Working with
With Resolver you can send your case to key ombudsmen and regulators including:
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