easyJet has decided not to accept complaints raised via Resolver.
We think this is a shame, as we are believe consumers should have many options to access support when raising their issues. However, if you decide to use Resolver, you'll still be able to access our rights guides and template letters to assist with your complaint.
Please contact easyJet directly in addition to making a Resolver case. We are sorry for the inconvenience.
Resolver is not affiliated to, linked with or otherwise endorsed by easyJet.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Who can I complain to if Easyjet can't resolve my complaint?
You can send your case to the relevant aviation authority. This will sometimes depend on the departure country you experienced the issue in. The UK aviation authority is the CAA.
When can I escalate to the aviation authority?
You will need to raise your complaint with the airline first, and then after 8 weeks if you haven't been able to reach a resolution you can escalate via your case file to the relevant authority. Our process works this out for you depending on which departure country you select.
To view the easyJet contact details press the button belowView easyJet complaints contact details
EasyJet, counted by passenger numbers, is the UK’s largest airline. It operates domestic and international flights on more than 600 routes in 32 countries. Easyjet was established in 1995 as part of a new wave of low-cost airlines and now operates more than 200 aircraft. It carried 60 million passengers in 2013, making it the second largest airline in Europe after Ryanair.