LateRooms has ceased trading.

This may affect you if you have recently purchased goods/services from this company. Please be advised that you should contact LateRooms as soon as possible regarding any issues you may wish to raise, as this will improve your chance of getting them sorted. As LateRooms has ceased trading, their response may be delayed.

For more information about your rights, please see our guide.

Get started
Grey

N/A

Resolver Score

This company doesn't have a Resolver Score yet!

Are you a business?

Find out more

What is this?

Resolver Score is our way of telling you how easy it is to resolve an issue with a company.

What does a high score mean?

  • the company replies to our users promptly
  • our users are happy with the outcomes of their cases
  • our users would happily recommend the company to a friend

What is Resolver Score?

Resolver is not affiliated to, linked with or otherwise endorsed by Late Rooms.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Late Rooms provides:

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 3,408,021 users had to say

Had an issue with a travel company and Resolver really helped and everything got sorted, The process was painless and easy we can't thank Resolver enough.
David G via facebook
Excellent resource for any disputes you have with suppliers. After the holiday company dismissed my email complaint I said I was going to issue it formally through the Resolver process and they offered me compensation without me having to do anything else! The power of the Resolver name/process - thanks Resolver
Dee S via facebook
I had a great result using Resolver. The travel agent I was complaining to was not taking my issue seriously until I involved Resolver. I soon received a refund
Chris G via facebook
Brilliant service, lovely surprise in yesterday's post: another successful result with a big name travel company. Thank you Resolver
Phil B via facebook
Got my claim settled with the help of Resolver
Anshu K via facebook
I had an ongoing dispute with a holiday company. Although I eventually had to give up, Resolver did get me to a Senior Manager, which was more than I could do. If I need to I will definitely use Resolver again.
Daphne V via facebook
I think that some big companies think that they can ignore their customers when they have a problem. It's good to know that now us 'little people' have someone who can fight the cause for us. Awesome service which I have already recommended to my friends - thanks again Resolver.
Ian L E via facebook
Thanks to Resolver I have today received a cheque for £1062 from TUI Airlines due to a delayed flight. Resolver made the process very easy.
Neil M via facebook
I have used Resolver twice so far and both times the outcome has been excellent! Even when the airlines made the process difficult, after contacting them again via Resolver we got our money. I will definitely use Resolver again and would gladly recommend them.
Pauline G via facebook

Late Rooms provides

Using Resolver, you can submit an issue about 1 service offered by Late Rooms. Your case will be sent to the correct person or team at Late Rooms and escalated at the correct times, to the correct person, if required.

Late Rooms Online Travel Agent

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Late Rooms complaints.

Start your complaint

Want to start a complaint about Late Rooms?

Raise it for free via Resolver

Helping you with Late Rooms

How do I make a Late Rooms complaint using Resolver?

If you want to make a complaint about Late Rooms using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Late Rooms case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Late Rooms, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Late Rooms, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Late Rooms complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Late Rooms contact details press the button below

View Late Rooms complaints contact details

About

To help you get the best response from your Late Rooms complaint Resolver guides you through every step of the process.

To help you get the best response from your Late Rooms complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Late Rooms complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved