US Airways complaints
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How does Resolver work?
Explains your rights to you
You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
Helps you prepare your emails
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Creates a case file for you
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
Lets you record all your communications
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
Lets you know when to escalate your complaint
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
Here's what some of our 2,210,115 users had to say
US Airways provides
Using Resolver, you can submit an issue about 32 services offered by US Airways. Your case will be sent to the correct person or team at US Airways and escalated at the correct times, to the correct person, if required.
US Airways Flights - departure UK
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Passenger Advice and Complaints Team, CAA.
US Airways Flights - departure Austria
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Bundesministerium für Verkehr, Innovation und Technologie.
US Airways Flights - departure Belgium
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Denied Boarding Authority .
US Airways Flights - departure Bulgaria
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Civil Aviation Administration, Bulgaria.
US Airways Flights - departure Croatia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Croatian Civil Aviation Agency .
US Airways Flights - departure Cyprus
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Department of Civil Aviation, Cyprus.
US Airways Flights - departure Czech Republic
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Czech Civil Aviation Authority .
US Airways Flights - departure Denmark
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Danish Transport Authority.
US Airways Flights - departure Estonia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Consumer Protection Board, Estonia.
US Airways Flights - departure Finland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Consumer Disputes Board, Finland.
US Airways Flights - departure France
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Direction générale de l'aviation civile (DGAC) .
US Airways Flights - departure Germany
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Luftfahrt-Bundesamt (LBA) .
US Airways Flights - departure Greece
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Hellenic Civil Aviation Authority .
US Airways Flights - departure Hungary
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Passenger Complaints Hungary.
US Airways Flights - departure Iceland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Icelandic Transport Authority.
US Airways Flights - departure Ireland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Commission for Aviation Regulation, Ireland.
US Airways Flights - departure Italy
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the L’Ente Nazionale per l’Aviazione Civile .
US Airways Flights - departure Latvia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Consumer Rights Protection Centre (CRPC), Latvia.
US Airways Flights - departure Lithuania
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Civil Aviation Administration, Lithuania.
US Airways Flights - departure Luxembourg
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Ministère de l'Économie et du Commerce extérieur .
US Airways Flights - departure Malta
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Malta Competition and Consumer Affairs Authority .
US Airways Flights - departure Norway
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the CAA Norway .
US Airways Flights - departure Poland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Civil Aviation Office, Poland.
US Airways Flights - departure Portugal
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the ANAC (National Civil Aviation Authority- Portugal).
US Airways Flights - departure Romania
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the National Authority for Consumer Protection, Romania.
US Airways Flights - departure Slovakia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Slovenska obchodna inspekcia .
US Airways Flights - departure Slovenia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Civil Aviation Agency.
US Airways Flights - departure Spain
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Agencia Estatal de Seguridad Aérea.
US Airways Flights - departure Sweden
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the ARN : The National Board for Consumer Disputes.
US Airways Flights - departure Switzerland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Federal Office of Civil Aviation .
US Airways Flights - departure The Netherlands
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Human Environment and Transport Inspectorate.
US Airways Flights - departure non-EU
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of US Airways complaints. If your complaint is not resolved by US Airways, you can then package it up and send it to the Passenger Advice and Complaints Team, CAA.
Frequently asked questions about US Airways
How do I make a US Airways complaint using Resolver?
If you want to make a complaint about US Airways using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my US Airways case file work?
Resolver allows you to keep a record of any email correspondence sent between you and US Airways, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with US Airways, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a US Airways complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
Contact details
To view the US Airways contact details press the button below
View US Airways complaints contact detailsAbout
To help you get the best response from your US Airways complaint Resolver guides you through every step of the process.
To help you get the best response from your US Airways complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your US Airways complaint.
Working with
With Resolver you can send your case to key ombudsmen and regulators including:
Resolver is a member of
