Finnair will only respond to complaints raised via their online contact form.
If you decide to use Resolver, you'll still be able to access our rights guides and template letters to assist with your complaint.
Please contact Finnair directly in addition to making a Resolver case. We are sorry for the inconvenience.
Resolver is not affiliated to, linked with or otherwise endorsed by Finnair.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
I don't agree with Finn Air’s decision? Finn Air have asked for power of attorney proof what should I do?
If you have received a decision from Ryanair that you don't agree with, you have the right to escalte your case through to an aviation authority. Which one will depend on the origin of the flight, eg. UK departure sent to a UK authoritiy etc.. When using Resolver you will be notfied in your case file when you can escalate your case to the correct authority based on your choice of departure country.
How long do I have to wait beore esclating to the aviation authority?
Aviation authorities require 8 weeeks of communicaiton between you and the company before sending the contact to them to review, however if the compnay sends a final response you can escalate sooner, get in touch via email@example.com to let us know you wish to do this.
Finn Air have asked for power of attorney proof what should I do?
There is no need for proof of power of attorney. Resolver is not a claims management firm. We operate in the same way all other email services do. We are a free service and have no power of attorney or legal involvement in your claim.
You will need to email them explaining that the claim sent was directly from you, and being handled by you. Any delay in this will result in you sending your complaint to the relevant aviation authority (again a free process that has no external power of attorney).
To view the Finnair contact details press the button belowView Finnair complaints contact details
To help you get the best response from your Finnair complaint Resolver guides you through every step of the process.
To help you get the best response from your Finnair complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Finnair complaint.