Finnair complaints
- Flights - departure UK
- Flights - departure Finland
- Flights - departure non-EU
- Flights - departure Estonia
- Flights - departure Denmark
- Flights - departure Sweden
- Flights - departure Belgium
- Flights - departure Czech Republic
- Flights - departure Iceland
- Flights - departure France
- Flights - departure Ireland
- Flights - departure Hungary
- Flights - departure Switzerland
- Flights - departure Latvia
- Flights - departure Poland
- Flights - departure The Netherlands
- Flights - departure Austria
- Flights - departure Bulgaria
- Flights - departure Croatia
- Flights - departure Cyprus
- Flights - departure Germany
- Flights - departure Greece
- Flights - departure Italy
- Flights - departure Lithuania
- Flights - departure Luxembourg
- Flights - departure Malta
- Flights - departure Norway
- Flights - departure Portugal
- Flights - departure Romania
- Flights - departure Slovakia
- Flights - departure Slovenia
- Flights - departure Spain
How does Resolver work?
Explains your rights to you
You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
Helps you prepare your emails
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Creates a case file for you
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
Lets you record all your communications
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
Lets you know when to escalate your complaint
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
Here's what some of our 2,701,494 users had to say
Finnair provides
Using Resolver, you can submit an issue about 32 services offered by Finnair. Your case will be sent to the correct person or team at Finnair and escalated at the correct times, to the correct person, if required.
Finnair Flights - departure UK
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Passenger Advice and Complaints Team, CAA.
Finnair Flights - departure Finland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Consumer Disputes Board, Finland.
Finnair Flights - departure non-EU
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Passenger Advice and Complaints Team, CAA.
Finnair Flights - departure Estonia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Consumer Protection Board, Estonia.
Finnair Flights - departure Denmark
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Danish Transport Authority.
Finnair Flights - departure Sweden
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the ARN : The National Board for Consumer Disputes.
Finnair Flights - departure Belgium
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Denied Boarding Authority .
Finnair Flights - departure Czech Republic
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Czech Civil Aviation Authority .
Finnair Flights - departure Iceland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Icelandic Transport Authority.
Finnair Flights - departure France
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Direction générale de l'aviation civile (DGAC) .
Finnair Flights - departure Ireland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Commission for Aviation Regulation, Ireland.
Finnair Flights - departure Hungary
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Passenger Complaints Hungary.
Finnair Flights - departure Switzerland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Federal Office of Civil Aviation .
Finnair Flights - departure Latvia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Consumer Rights Protection Centre (CRPC), Latvia.
Finnair Flights - departure Poland
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Civil Aviation Office, Poland.
Finnair Flights - departure The Netherlands
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Human Environment and Transport Inspectorate.
Finnair Flights - departure Austria
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Bundesministerium für Verkehr, Innovation und Technologie.
Finnair Flights - departure Bulgaria
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Civil Aviation Administration, Bulgaria.
Finnair Flights - departure Croatia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Croatian Civil Aviation Agency .
Finnair Flights - departure Cyprus
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Department of Civil Aviation, Cyprus.
Finnair Flights - departure Germany
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Luftfahrt-Bundesamt (LBA) .
Finnair Flights - departure Greece
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Hellenic Civil Aviation Authority .
Finnair Flights - departure Italy
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the L’Ente Nazionale per l’Aviazione Civile .
Finnair Flights - departure Lithuania
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Civil Aviation Administration, Lithuania.
Finnair Flights - departure Luxembourg
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Ministère de l'Économie et du Commerce extérieur .
Finnair Flights - departure Malta
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Malta Competition and Consumer Affairs Authority .
Finnair Flights - departure Norway
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the CAA Norway .
Finnair Flights - departure Portugal
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the ANAC (National Civil Aviation Authority- Portugal).
Finnair Flights - departure Romania
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the National Authority for Consumer Protection, Romania.
Finnair Flights - departure Slovakia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Slovenska obchodna inspekcia .
Finnair Flights - departure Slovenia
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Civil Aviation Agency.
Finnair Flights - departure Spain
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Finnair complaints. If your complaint is not resolved by Finnair, you can then package it up and send it to the Agencia Estatal de Seguridad Aérea.
Helping you with Finnair
I don't agree with Finn Air’s decision? Finn Air have asked for power of attorney proof what should I do?
If you have received a decision from Ryanair that you don't agree with, you have the right to escalte your case through to an aviation authority. Which one will depend on the origin of the flight, eg. UK departure sent to a UK authoritiy etc.. When using Resolver you will be notfied in your case file when you can escalate your case to the correct authority based on your choice of departure country.
How long do I have to wait beore esclating to the aviation authority?
Aviation authorities require 8 weeeks of communicaiton between you and the company before sending the contact to them to review, however if the compnay sends a final response you can escalate sooner, get in touch via support@resolver.co.uk to let us know you wish to do this.
Finn Air have asked for power of attorney proof what should I do?
There is no need for proof of power of attorney. Resolver is not a claims management firm. We operate in the same way all other email services do. We are a free service and have no power of attorney or legal involvement in your claim.
You will need to email them explaining that the claim sent was directly from you, and being handled by you. Any delay in this will result in you sending your complaint to the relevant aviation authority (again a free process that has no external power of attorney).
Contact details
To view the Finnair contact details press the button below
View Finnair complaints contact detailsAbout
To help you get the best response from your Finnair complaint Resolver guides you through every step of the process.
To help you get the best response from your Finnair complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Finnair complaint.
Working with
With Resolver you can send your case to key ombudsmen and regulators including:
Resolver is a member of
