Finnair complaints

Finnair will only respond to complaints raised via their online contact form.

If you decide to use Resolver, you'll still be able to access our rights guides and template letters to assist with your complaint.

Please contact Finnair directly in addition to making a Resolver case. We are sorry for the inconvenience.

Get started

Resolver is not affiliated to, linked with or otherwise endorsed by Finnair.

We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

If you are unsure of your rights concerning flight delays check our guide.

How does Resolver work?

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Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

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There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

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You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 4,057,624 users had to say

Thanks Resolver! Made a claim for a delayed flight through Resolver for free. The airline replied immediately & paid up as per EU law with no hassle. Highly recommend them.
Terry G via facebook

Chuffed to bits with resolver, who resolved my case against an airline company who completely ignored my previous requests. It was so easy to use and gave you all the necessary legal terminology - you just needed to fill in the blanks with your own information. Recommend it to anybody who has any justified claim. Thank you so much for all your assistance Resolver!
Lorraine T via facebook

I used the Resolver app for a successful delayed flight compensation claim. Having the templates, escalation prompts and contact details made it easy to get started and also continue pushing my claim through. I would highly recommend, it is totally free and you do keep 100% of your compensation. The airline sent a cheque directly to me.
Phaedra W via facebook

Resolved my flight cancellation compensation in less than 2 weeks without charging me anything. I had a another incident 4 months ago before knowing about Resolver and used an agency to try and claim, I am still waiting for them to get back to me ... (and they take a 15% fee). Great service, thank you!
Nicky G via facebook

Received compensation from an airline for a delayed flight with a minimum of fuss, all very competently handled and stored in Resolver's online system. Very impressed with how straightforward this all was.
Simon L via facebook

Resolved a query I’ve had for months, within a few weeks I got the delay compensation from the airline that they had previously tried not to pay! Could not recommend enough thank you so much!!
Becky N via facebook

Such a great find!! I had problems with 2 low-cost airlines in the past and trying to resolve my problem with them would have been impossible without Resolver's help. Highly recommended service and extremely professional.
Nicola M N via facebook

I had an immediate reply the following day and money put into my account within a week. Thanks again
Linda D via facebook

I got £250 back from a budget airline thanks to resolver. They made it so easy for me to claim after the airline tried everything so they wouldn’t have to pay me compensation. Would highly recommend them.
Marion M via facebook

Helping you with Finnair

I don't agree with Finn Air’s decision? Finn Air have asked for power of attorney proof what should I do?

If you have received a decision from Ryanair that you don't agree with, you have the right to escalte your case through to an aviation authority. Which one will depend on the origin of the flight, eg. UK departure sent to a UK authoritiy etc.. When using Resolver you will be notfied in your case file when you can escalate your case to the correct authority based on your choice of departure country.

How long do I have to wait beore esclating to the aviation authority?

Aviation authorities require 8 weeeks of communicaiton between you and the company before sending the contact to them to review, however if the compnay sends a final response you can escalate sooner, get in touch via support@resolver.co.uk to let us know you wish to do this.

Finn Air have asked for power of attorney proof what should I do?

There is no need for proof of power of attorney. Resolver is not a claims management firm. We operate in the same way all other email services do. We are a free service and have no power of attorney or legal involvement in your claim.

You will need to email them explaining that the claim sent was directly from you, and being handled by you. Any delay in this will result in you sending your complaint to the relevant aviation authority (again a free process that has no external power of attorney).

Contact details

To view the Finnair contact details press the button below

View Finnair complaints contact details

About

To help you get the best response from your Finnair complaint Resolver guides you through every step of the process.

To help you get the best response from your Finnair complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Finnair complaint.

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Working with

With Resolver you can send your case to key ombudsmen and regulators including: