We’re working together to resolve your issue
Which LNER service do you have an issue with?
We are partnering with LNER as a best in class trains operator to provide customers with an alternative and independent channel to raise issues.
CEO and Founder - Resolver
What can we help with? Let us know by choosing the issue you’d like LNER to take a look at.
Once you’ve chosen an issue, you can add photos, videos or other information to help your case. When you’re done, we’ll send it all off to LNER.
We’ll keep everything in your personal case file, so you can always check where you’re at and see what to do next.