Accor Hotels complaints
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
How do I make a Accor Hotels complaint using Resolver?
If you want to make a complaint about Accor Hotels using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my Accor Hotels case file work?
Resolver allows you to keep a record of any email correspondence sent between you and Accor Hotels, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Accor Hotels, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a Accor Hotels complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
To view the Accor Hotels contact details press the button belowView Accor Hotels complaints contact details
French hotel group Accor S.A owns operates, or franchises 3600 hotels on 5 continents across the world. Among the hotel chains and brands Accor is responsible for are the hotelF1 and Ibis budget brands, and the Mercure, Novotel and Adagio mid-range hotels.
Accor’s more luxury-focused assets include the Grand Mercure and Sofitel brands.