Edreams will only respond to complaints raised via their Live Chat service.
If you decide to use Resolver, you'll still be able to access our rights guides and template letters to assist with your complaint.
Please contact Edreams directly in addition to making a Resolver case. We are sorry for the inconvenience.
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Edreams has a poor record of responding to complaints via Resolver.
We realise this is far from ideal, and we're working hard to improve our relationship with Edreams.
To view the Edreams contact details press the button belowView Edreams complaints contact details
To help you get the best response from your Edreams complaint Resolver guides you through every step of the process.
To help you get the best response from your Edreams complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Edreams complaint.