Car rental - Car automatic not manual

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Based on resolver’s experience to date, you rarely get exactly the model you were hoping for when renting a vehicle and rental companies are usually careful to include a clause in their terms and conditions stating that the car you have seen online or in a brochure is a guide only and that that exact make, model or colour may not be what you actually get. However, if you specifically requested a manual drive vehicle, then the company, is obliged to provide you with one. If they cannot provide you with a suitable alternative, resolver recommends that you use a different company to hire the car you requested and claim any additional costs from the original rental company. If you paid by credit card, you can also try and claim from your credit card company under the Consumer Credit Act 1974. If you are forced to accept the automatic because there were no other car-hire options open to you then you should write to the customer service department of your rental company and make a formal complaint. This may result in an apology or compensation, and hopefully should encourage the car rental company to do better next time.

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Helping you with Car automatic not manual

Resolver covers the issue Car Automatic Not Manual for 16 companies and organisations: