Car rental - Incorrect details on documents

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Based on resolver’s experience to date, if you find that any details on your booking are wrong, it can be quickly and easily rectified by contacting the rental company you booked with, either online or by phone. If you booked online, there is usually an option such as ‘Amend/Cancel My Booking’ which can be used quickly and easily. Do make sure that the names are correct on the final version. If you have any problems with changing your details and you are unhappy with the rental company’s response, resolver recommends you contact one of the bodies that deal with car rental disputes. If you booked your car direct with a hire company, the European Car Rental Conciliation Service (ECRCS) provides a free service to deal with Europe-wide disputes. There is also the European Consumer Centres Network which will investigate any breaches of European contract law free of charge. For UK rentals, the British Vehicle Rental and Leasing Association (BVRLA) provides free assistance with complaints about companies which adhere to its own code of conduct. resolver recommends that you submit your concern in writing to any of these organisations (see their websites for contact details) and resolver can assist you in submitting, recording and reminding you when and who to escalate to. It can be extremely frustrating when you find the wrong names on your ticket. resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email. No additional information.

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Helping you with Incorrect details on documents

Resolver covers the issue Incorrect Details On Documents for 16 companies and organisations: