Car rental - No garage near rental location

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Based on resolver’s experience to date, this is the last thing you really want to be worrying about as you end your trip, but if you have an agreement that states you must return the car with a full tank, then it’s important that you do so, in order to avoid a fuel surcharge. It’s a good idea to check where the nearest petrol station is and its opening hours (ask a member of staff) when you pick up your hire car, so you are well prepared for its return. Most rental locations have a petrol station within a few miles and this should be sufficient for returning it with a full tank. If you are asked to pay a surcharge having filled the car at the nearest available petrol station, resolver recommends that you submit your concern in writing to the rental company, and and resolver can assist you in submitting, recording and reminding you when and who to escalate to. It may be possible to obtain a refund of your fuel surcharge. It can be extremely frustrating when there is not garage near the rental location.

resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.
No additional information.

Find the best rights for you

We have 3,682 pages of rights advice for you covering 28,463 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.

Who do you have an issue with?

Raise it for free via Resolver

Helping you with No garage near rental location

Resolver covers the issue No Garage Near Rental Location for 16 companies and organisations: