Arriva Transport Solutions complaints
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Arriva Transport Solutions Health & social care transport
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Arriva Transport Solutions complaints. If your complaint is not resolved by Arriva Transport Solutions, you can then package it up and send it to the Bus Users.
How do I make a Arriva Transport Solutions complaint using Resolver?
If you want to make a complaint about Arriva Transport Solutions using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my Arriva Transport Solutions case file work?
Resolver allows you to keep a record of any email correspondence sent between you and Arriva Transport Solutions, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Arriva Transport Solutions, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a Arriva Transport Solutions complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
To view the Arriva Transport Solutions contact details press the button belowView Arriva Transport Solutions complaints contact details
To help you get the best response from your Arriva Transport Solutions complaint Resolver guides you through every step of the process.
To help you get the best response from your Arriva Transport Solutions complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Arriva Transport Solutions complaint.