Received a Parking Ticket from Britannia Parking then resolver can help you can raise and manage your issue for free, to help appeal the parking ticket.


Resolver is not affiliated to, linked with or otherwise endorsed by Britannia Parking.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Britannia Parking provides:

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Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

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Britannia Parking provides

Using Resolver, you can submit an issue about 1 service offered by Britannia Parking. Your case will be sent to the correct person or team at Britannia Parking and escalated at the correct times, to the correct person, if required.

Britannia Parking Parking Charge Notification

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Britannia Parking complaints. If your complaint is not resolved by Britannia Parking, you can then package it up and send it to the POPLA.

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Helping you with Britannia Parking

What is a Parking Fine Notice?

A PFN sounds similar to the tickets issued by councils, which are known as Penalty Charge Notifications (PCNs). However, a PFN and a PCN are not the same. But while the PCN is a fine that can be enforced debt recovery if unpaid, The PFN is actually an invoice. Although the way the PFN is often presented does not give that impression!

If you do not pay the ticket, it cannot affect your credit record and the issuers cannot send bailiffs to recover the money. If they want to force you to pay, they will need to take you to court, which is costly and time-consuming.

What they are sending you is an invoice for a breach of contract. When you drive onto private land or a car park, you enter into an unwritten contract. The issue is therefore a contractual, civil matter and not a criminal one.

Where could you receive a Parking Fine Notice?

If you have parked on private land, for example a road, car park, shopping centre, retail park or supermarket car park, then you could receive a Parking Fine Notice.

If you have paid and want to appeal

If you want to appeal your ticket but have already paid, then unfortunately it is too late. If you want to dispute the ticket, never use terms such as appeal, as you are creating legitimacy for the ticket. Instead, state that you would like to “dispute the ticket”.

Can you be clamped?

In 2012, clamping on private land was banned under the Protection of Freedom Act . In Scotland, the practice was banned in 1992. However, in Northern Ireland the right to clamp still exists.

Who is liable for the ticket?

In England and Wales, the owner is liable for the costs rather than driver of the car. Hired cars are the exception, as in the hire agreement you agree to be liable for ticket costs. In Scotland and Northern Ireland the driver is liable for the cost of the ticket.

How did they get hold of my personal details?

Accredited parking companies (members of either the British Parking Association (BPA) or the Independent Parking Committee (IPC)) are able to access your details from the DVLA.

Asked to pay at the time?

Do not pay if you are asked to pay at the time of the event. All legitimate firms will accept communications by post or email and will not expect you to pay on the spot.

What can you be charged?

The BPA recommends that any ticket should be less than £100. If you were taken to court, the firm will need to prove the costs are fair and reasonable under the Unfair Terms in Consumer Contracts Regulations 1999. It is reasonable to ask about street parking ticket charges.

Contact details

To view the Britannia Parking contact details press the button below

View Britannia Parking complaints contact details

About

Britannia Parking is a private parking firm and issues a Parking Fine Notification (PFN).  A PFN sounds similar to the tickets issued by councils, which are known as Penalty Charge Notifications (PCNs). However, a PFN and a PCN are not the same. But while the PCN is a fine that can be enforced debt recovery if unpaid, The PFN is actually an invoice. Although the way the PFN is often presented does not give that impression as it is designed to look offical and therefore you need to pay it immediately. 

What is a Parking Fine Notice

If you do not pay the ticket, it cannot affect your credit record and the issuers cannot send bailiffs to recover the money. If they want to force you to pay, they will need to take you to court, which is costly and time-consuming.  What they are sending you is an invoice for a breach of contract. When you drive onto private land or a car park, you enter into an unwritten contract. The issue is therefore a contractual, civil matter and not a criminal one.

Can I contest the ticket?

If you contest the ticket it may take some time but could save you some money.  Around 50% of parking ticket appeals are successful.  Click on Make a Complaint to find out your rights and what you need to do to contest the ticket. 

Should I appeal?

If you know that you are in the wrong, such as parked badly or saw the signs and ignored them then you should pay the ticket! If you feel that you have been treated unfairly then you should contest the ticket you have received.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission The retail ombudsman 1

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Advice u k Justice C t s i Ombudsman association Trading standard approved

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