If you are having problems with NPE and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by NPE.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 833,321 users had to say

"I was having no joy dealing with Travelodge, They had confirmed to me, prior to me cancelling my booking that I would have a full refund. Once I had cancelled they changed their response saying it was not eligible. I had a call recording confirming the original call. Resolver quickly and efficiently liaised with them and I had a refund into my bank. Thanks!"
Eli Scot via facebook
"My flight with EasyJet to Budapest was cancelled after being sat on the runway for 4 hours! As it was a stag do, 15 of us in total I decided upon my return to seek compensation for the flight for all us. I wasn't quite sure how to do it as I have never claimed for more than one person before. Luckily I came across Resolver, where they make it so easy for you to make a claim, took 5 mins to fill out the form and claim for all 15 of us! You are then kept updated regularly via e-mail and after 14 days we were all reimbursed our flight fee. The best thing about this is that the service is completely free! So none of us lost out on any compensation due to a company taking a cut.....I will have no hesitation to use again....Thanks, Resolver! "
Nick Friend via facebook
"@resolvercouk BA just agreed to pay out in full for the cancelled flight and associated expenses. Well done and many thanks."
@berniebabi via twitter

NPE provides

Using Resolver, you can submit an issue about 1 service offered by NPE. Your case will be sent to the correct person or team at NPE and escalated at the correct times, to the correct person, if required.

NPE Parking Charge Notification

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of NPE complaints.

Start your complaint

Want to start a complaint about NPE?

Raise it for free via Resolver

Helping you with NPE

Frequently asked questions about NPE

How do I make a NPE complaint using Resolver?

If you want to make a complaint about NPE in the Motoring using Resolver, then the process could not be simpler. All you do answer a few simple questions as Resolver finds out precisely what sort of complaint you wish to make. We will then offer you our initial advice on how to proceed with the NPE complaint. If you wish to continue with your complaint, we will help you create an email to send to NPE. This will detail your issues and spell out how you would like your complaint to be resolved. Alternatively, you can make your complaint by phone.

How does Resolver keep records of my NPE complaint?

Resolver records all your details about your NPE complaint in a detailed case file. we also keep a record of any correspondence you send via Resolver and any phone calls you make using our app. We will also keep everything together in your case file, and will help you to package it up if you decide to escalate your complaint beyond NPE

Is it free to make a NPE complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the NPE contact details press the button below

View NPE complaints contact details

About

NPE is a company in the Motoring sector. Resolver can help guide you through every step of the process.

To help you get the best response from your NPE complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your NPE complaint.

Working with ombudsmen

With Resolver you can send your case to all key ombudsmen including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Phonepay p lus The retail ombudsman 1

Resolver is a member of

Advice u k Trust mark C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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