Please be aware that Roxburghe went into administration in September 2014. Any issues you have should be raised with its administrators, UCS - but you can do this by raisning a Roxburghe complaint via Resolver

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Resolver is not affiliated to, linked with or otherwise endorsed by Roxburghe.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Roxburghe provides:

How does Resolver work?

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There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

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You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 2,793,910 users had to say

I received a £60 parking charge and I was given the link to Resolver by a friend. This is an excellent tool, it would seem, to fight all sorts of cases. Well done Resolver, you enabled me to keep my responses tidy & focused & moreover have now had the parking charge withdrawn. I recommend the use of Resolver & thank them for their help, as I am sure their name behind all my correspondence helped bring the matter to the right conclusion.
Colin S via facebook
We paid a parking fine in August, but since then had received several demands from the parking company, culminating in a letter from a Debt Retrieving company. Despite the fact that we sent proof of payment, we were not acknowledged. Resolver cleared this up for us in four days. Thanking them so much.
E Oscroft via email
Great facility and guidance in writing a letter of complaint that ended in a very satisfactory outcome with a private parking charge notice being cancelled. So grateful for a speedy resolution to something that should never have happened. There was no need to escalate into further action but how satisfying and supportive to know this was available and could have been used if it were needed. Highly recommend this service to anyone who needs to complaint and, like me, not so good at putting it into words and in a structured way for sending. Template was easy to follow. The results speak for themselves. Thank you.
Pauline S via facebook
We paid a parking fine in August but since then have received several demands from the Parking Company, culminating in a letter from a Debt Retrieving company. Despite the fact the we sent proof of payment, we were not acknowledged. Resolver cleared this up for us in four days. Thanking them so much.
E Oscroft via trustpilot
I've just found that the Financial Ombudsman Service have ruled in my favour - RAC are giving me a prorated value of cancelled policy back plus £50 for additional grief I've suffered, I cannot thank you enough for your help
Phil Cumming via email
Thank you, the Resolver team, it was easy to navigate my way around the website, but it resulted in a full refund of a Parking charge, I was so relieved, Thanks again
Thomas Sharkey via facebook
Gave the support and advice which helped me resolve a dispute over car hire damage in Sweden. Can highly recommend Resolver as a mentor and safety net.
Tom N via facebook
Resolver facilitated a fantastic result through their complaints channel and saved me from what would have been at least a 5k garage bill. By giving me the means to formally complain I got an excellent result that actually exceeded my expectations. Many thanks resolver.
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I was having an issue with a car manufacturer. Initially they were not willing to help me. However by using this site they have now agreed to help me. Thank you to the creator of this site and fair play to the manufacturer, you came through in the end!
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Roxburghe provides

Using Resolver, you can submit an issue about 1 service offered by Roxburghe. Your case will be sent to the correct person or team at Roxburghe and escalated at the correct times, to the correct person, if required.

Roxburghe Parking Charge Notification

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Roxburghe complaints. If your complaint is not resolved by Roxburghe, you can then package it up and send it to the POPLA.

Start your complaint

Want to start a complaint about Roxburghe?

Raise it for free via Resolver

Helping you with Roxburghe

How do I make a Roxburghe complaint using Resolver?

If you want to make a complaint about Roxburghe using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Roxburghe case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Roxburghe, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Roxburghe, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Roxburghe complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Roxburghe contact details press the button below

View Roxburghe complaints contact details

About

To help you get the best response from your Roxburghe complaint Resolver guides you through every step of the process.

To help you get the best response from your Roxburghe complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Roxburghe complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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