Ukraine is in crisis, please donate right now if you can.

We’re working together to resolve your issue

Which Utilita service do you have an issue with?

Dual Fuel (Gas & Electricity) Supply

Choose

Electricity Supply

Choose

Feed-In Tariffs

Choose

Gas Supply

Choose

Mobile Phones

Choose

We are partnering with Utilita as a best in class energy supplier to provide customers with an alternative and independent channel to raise issues.

Alex Neill
CEO of Resolver
How do we calculate metrics?
Utilita

Utilita

Utilita works with Resolver to give you the best possible outcome for your complaint.

57 %

Resolution rate

Most complained about services

Dual Fuel (Gas & Electricity) Supply Electricity Supply Gas Supply

Most common issues

Billing issue Customer service issue Complaint handling issue

Next steps

It’s quick and easy to get your case started. We’re on hand to help, every step of the way.

1
Select issue

What can we help with? Let us know by choosing the issue you’d like Utilita to take a look at.

2
Submit issue

Once you’ve chosen an issue, you can add photos, videos or other information to help your case. When you’re done, we’ll send it all off to Utilita.

3
Track progress

We’ll keep everything in your personal case file, so you can always check where you’re at and see what to do next.

Utilita works with Resolver to give you the best possible outcome for your complaint.

Resolver is a free, independent tool that helps consumers raise and resolve issues.

icon mouse

Get started in just a few clicks.

icon note

It’s totally free! We’ll never charge you for our services.

icon moneybag

We’ll never sell your personal data.

Which Utilita service do you have an issue with?

Dual Fuel (Gas & Electricity) Supply

Choose

Electricity Supply

Choose

Feed-In Tariffs

Choose

Gas Supply

Choose

Mobile Phones

Choose