Contact SAS customer service
A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us.
Resolver is not affiliated to, linked with or otherwise endorsed by SAS.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
If you are unsure of your rights concerning flight delays check our guide.
How does Resolver work?
Free forever
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
How to complain about SAS customer service
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
Head Office address
Phone number: 020 8990 7000
Please check with your phone provider if you are unsure about how much a call will cost.
Using Resolver you can:
- Keep all your correspondence in one place
- Go straight to the correct contact point within an organisation
- Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
- Receive reminders when you get a response from a company or organisation
- Get an automatic notification when it's appropriate to escalate your case to the next management level within a company
- Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary
Need help complaining?
Resolver is a totally free service that you can use to complain effectively.
We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact SAS.
Working with
With Resolver you can send your case to key ombudsmen and regulators including:
Resolver is a member of
